I’m missing an item or received an incorrect item in my order. Can you help?

Missing items: If a product is missing from your order please contact us immediately and once we reasonably verify the claim we will then send the missing item(s) to you. All orders are documented and photographed prior to shipment to avoid any fraudulent claims.

Incorrect items: If an item you received is not what you ordered, please Submit a Ticket immediately and we will arrange to send you the correct item(s). We will also send you a Return Label to send back the incorrect items. 

Damaged items: In the rare case an item you received is damaged, please Submit a Ticket immediately and we will arrange send out a replacement free of any shipping costs to you. 

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