Why is there more than one charge on my bank/credit card statement?

You may see more than one charge on your credit or debit card statement if you have attempted to place an order multiple times unsuccessfully. Please keep in mind for order attempts and authorizations that were declined and did not generate an approval you may still have a pending authorization/charge on your account. This is common with declined transactions.

Any declined or pending authorizations will not be settled and fall off of your account with 24-48 business hours (timeframe may depend on your financial institution).

Please keep in mind that any order placed successfully will auto-generate an email confirmation with detailed information and that will be the only transaction to settle to your account. 

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