Our e-commerce system is exceptionally responsive to fraud. This ensures heightened security for our customers and allows us to be immediately notified of potentially fraudulent transactions. Therefore, for security reasons, prepaid gift cards must have a matching billing address attached to the account and have a card brand logo on it in order for it to work at checkout. Gift cards are accepted but less successful in using as a method of payment as they do usually not have billing addresses linked to them.
If you are having trouble placing an order with either of these payment methods please check with the financial institution that issued the card to see if they will allow you to purchase online or try an alternative payment method.